Shipping Policy

At AIR, we aim to provide a seamless and efficient shipping experience for our customers. Please review our Shipping Policy to understand the details of our shipping process:

1. Shipping Partners:
We collaborate with reputable third-party courier services, including TCS and DHL, to ensure reliable and timely delivery of our products. Our choice of partners is based on their commitment to quality service and extensive delivery networks.

2. Shipping Duration:
The shipping duration may vary depending on your location. Generally, our standard shipping timeframe is between 2 to 7 working days. Please note that this estimate excludes weekends, public holidays, and any potential customs delays.

3. Order Processing Time:
Orders are typically processed within 1-2 business days from the date of purchase. During high-demand periods or promotions, processing times may extend, but we strive to dispatch orders promptly.

4. Tracking Information:
Once your order is dispatched, you will receive an email confirmation with tracking details. This allows you to monitor the progress of your parcel and estimate the delivery date.

5. Shipping Charges:
Shipping charges are calculated based on the destination and the weight of the order. The applicable shipping fees will be displayed during the checkout process.

6. International Shipping:
We currently offer international shipping to selected regions. International shipping durations may vary, and customers are responsible for any customs duties or taxes that may apply to their order.

7. Address Accuracy:
It is crucial to provide accurate shipping information during the checkout process. Ensure that your shipping address is complete and correct to avoid any delivery complications.

8. Delivery Attempts:
Our courier partners typically make multiple attempts to deliver your parcel. If they are unable to deliver after several attempts, the package may be returned to our warehouse. In such cases, additional shipping charges may apply for re-delivery.

Thank you for choosing AIR. We appreciate your understanding and cooperation as we strive to provide you with the best shipping experience possible.

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